AFTER 13 YEARS of growing a law practice
dedicated to community leadership in legal care for
DUI, Auto-Accident Claims, Speeding & Criminal
Justice, I know very well that no one gets there alone or
single handedly. There is an entire community that has to
be involved in community leadership. I’ve also learned that
you have to be willing to listen to lead and be willing to
hear to grow. And those are two key ingredients in successful
and sustainable leadership. Those who stop listening or
refuse to hear, do so at their peril. If you analogize to Stephen
Hawking’s research on the universe, one might say, just as the
universe could reach its elastic limit and come snapping
back like a rubber band with the force of a Big Bang, so
too might the rise of every organization, government or
leadership that grows aggressively to its outer limit.
SO BEING ELECTED as the top of your industry this
month means that you have a responsibility to listen and a
duty to hear. Listening means that you are actively seeking
the input of those who will be affected by your decisions as
a leader, and hearing means that you are willing to receive
the criticism that comes with challenges your leadership will
face.
THE MYTRAFFICMAN. NET LEGAL CARE CENTER
of Whatcom County actively seeks out input by leveraging
software like our Talk2MyLawyer WebApp, that let’s clients
chat directly with our legal professionals from any mobile
device. We added a training component to our program, so
we can teach the value of listening and hearing in legal
care through our Washington State licensed vocational
school for paralegals called the Legal Care Center
Academy. But most importantly, we have created an
environment where clients feel safe, secure and
confident.
THIS IS A VOTE OF CONFIDENCE that comes with
the dedication each member of the Legal Care Center brings
to service of each client. This month, I will not forget to
listen to my dedicated staff like Kaliska Kilgore
(pictured in the left column) who is in charge of Criminal
Justice Support division for Felony cases, or Megan Winter
(pictured above) who is our senior paralegal in charge of case
support services. I will not fail to hear our Senior Associate,
Todd Anderson for always fighting, and our Junior Associate,
Jason Smith for his commitment to excellence.
TO THE BEST OF THE BEST IN LEGAL CARE, I want
to dedicate this article to all my staff at the Law Offices of
Ziad Youssef. I vote you as the best in legal care for
Whatcom County.
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